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Terms and Conditions

Terms & Conditions

Welcome to Pura Vida Lake House. By booking a stay with us or using our website, you agree to the following Terms & Conditions. Please read them carefully, as they are designed to ensure a safe, enjoyable, and respectful experience for everyone.

1. Booking & Payments

  • All reservations must be made through our official booking channels (Airbnb, VRBO, or direct booking website).
  • A valid payment method is required to confirm your reservation.
  • Prices may vary depending on season, length of stay, and number of guests.

2. Cancellations & Refunds

  • Cancellation policies follow the terms outlined on the booking platform you used.
  • Direct bookings will have their own cancellation policy, which will be shared at the time of reservation.
  • Refunds, if applicable, will be processed according to those policies.

3. House Rules

  • No pets are allowed inside the property, pool, or hot tub.
  • No parties or large gatherings are permitted without prior written approval.
  • Smoking is strictly prohibited inside the home.
  • Quiet hours are from 10:00 PM to 8:00 AM out of respect for neighbors.
  • Visitors must be approved in advance and may not exceed the property’s capacity.

4. Property Use & Safety

  • Guests are responsible for the safety of themselves and their group during their stay.
  • The pool and lake are use at your own risk. Children must be supervised at all times.
  • Please do not park on the grass to avoid damage to sprinklers and landscaping.
  • Any damage caused by guests or their visitors will be charged accordingly.

5. Liability Disclaimer

  • Pura Vida Lake House is not responsible for accidents, injuries, theft, or loss of personal belongings during your stay.
  • By booking, you acknowledge that use of amenities such as the pool, hot tub, kayaks, and lake activities involve risks, and you accept full responsibility.

6. Privacy

  • Guest information is used only for booking and communication purposes.
  • We will never sell or share your personal details with third parties.

7. Changes to Terms

  • Pura Vida Lake House reserves the right to update these Terms & Conditions at any time. Changes will be posted on this website, and continued use implies acceptance.


Refund Policy

At Pura Vida Lake House, we want to make your booking experience simple and clear. Please review our policy below:

Cancellation Terms

  • Full refund for cancellations made within 48 hours of booking, if the check-in date is at least 14 days away.
  • 50% refund for cancellations made at least 7 days before check-in.
  • No refund for cancellations made within 7 days of check-in.

Early Departure / No-Show

  • Guests who depart early or fail to check in will not be eligible for a refund.

Refund Process

  • Approved refunds will be issued to the original payment method within 5–10 business days.
  • Refund timelines may vary depending on your bank or card provider.

Rebooking Option

  • Guests may reschedule their stay (subject to availability).
  • Please note: Rebooked reservations are non-refundable once confirmed.

Contact Us

For cancellations, refunds, or booking questions, please reach us at:

📧 Email: aqpuravidabooking@gmail.com

📞 Phone: +1 (469) 307-9307

Copyright © 2025 Pura Vida Rental Lake House  - All Rights Reserved.

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